Educators ChatGPT
ChatGPT chat bot screen seen on smartphone and laptop display. (Shutterstock photo)

The US Federal Trade Commission is investigating OpenAI to determine if its hugely popular ChatGPT app harms consumers by generating false information and mishandles user data.

Microsoft-backed OpenAI was notified of the investigation in a 20-page questionnaire in which the company is asked to describe incidents in which users were falsely disparaged, and share any company efforts to ensure this does not happen again.

The investigation by the US regulator was first reported by The Washington Post.

OpenAI's release of ChatGPT last November stunned the world as it displayed the power of large language models (or LLM), a form of artificial intelligence known as generative AI that can churn out human-like content in just seconds.

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